Frequently Asked Questions

Yes. Products display a purchase price. Choose Buy Now to add an available item to checkout, or View Details to read its specifications first.

The purchase price is used for a normal product purchase. Any displayed 4-hour or all-day rental rate is information for a separate rental enquiry.

Available payment methods are shown at checkout. If you need help with an order or a payment question, contact our team before placing the order.

Yes. Include the product names, quantities, delivery location and timing in your message so our team can discuss your requirements.

Open an eligible product and choose Request to Book. The form includes that product. You can also use Contact to describe several products or your event in general.

A form sends an enquiry. Our team reviews the request and confirms availability, pricing and the booking arrangements with you.

These rates help you plan your enquiry. Tell us the duration you want and we will confirm the applicable price and arrangements for your event.

Product availability labels describe the catalogue item. Availability for a particular rental date is confirmed by our team after reviewing your enquiry.

Some product pages display a weekend or holiday premium. Any applicable premium and the total quote will be confirmed for your selected product and date.

Our locations are in Miami and Los Angeles. Ask us to confirm delivery options for your event. Send your event ZIP code so our team can confirm delivery options.

Our site highlights Free Delivery 20mi. Include your event address or ZIP code so we can confirm eligibility and any delivery charges for your order.

Include the event ZIP code, the setup surface, access or gate details, and any venue restrictions. Our team can discuss requirements for the products you choose.

Shipping and delivery options depend on the product and destination. Check the options available at checkout or ask our team about a larger item or order.

Start with the event location, available space, guest age range and the type of celebration. Compare the product specifications and ask us about any details you are unsure of.

Tell our team about the venue and any weather concerns before your event. Confirm the requirements and guidance for the exact equipment you are considering.

Contact us as early as possible with the details you want to change. Availability, pricing and any booking terms will be discussed with you.

Include product names, event date, expected guests, ZIP code, preferred duration and any access or setup details. Let us know if your date or product choices are flexible.